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Greetings!
Would you like to post an item on the
bulletin board? Send your items to Angela Rickard, AACH
Program Coordinator, at rickard@AACHonline.org by the 15th of
each month.
Please limit your submissions to 200
words. |
 President's
Report
AACH
I am still
energized by the amazing, exciting International Conference on
Communication in Healthcare held in Charleston. What was
wonderful about this meeting? It had a feel of wholeness, of
being together, of being small enough to see everyone, but
large enough-more than 350 attendees--to be exciting, of high
quality science mixed with imaginative teaching sessions, and
of wonderful young new attendees presenting their work
alongside old friends, many with the Academy since its
inception.
The ICCH
experience was especially rich because AACH members rubbed
shoulders and interacted constantly with colleagues from
Europe, Canada, Middle East, South America and
Asia.
Carolyn Clancy's
wonderful keynote address showed to me that we are an audience
that counts in the US health policy area. Richard Seltzer
spoke so movingly I think there were few with dry eyes and
most of us will find his story reverberating periodically in
our thoughts. Theo Schofield's erudite address brought us the
wise perspective of a senior scientist who has contributed for
many years to high quality care in the British health system.
Mack Lipkin, the
Academy's Founding President, received the Engel
Award.
Richard Frankel
and Howard Beckman shared the Payer Award. These three
awardees brought a sense of history and continuity.
We have so many to
thank for planning. I will single out for special praise again
Shak Rehman and Greg Makoul. Shak tells me he received a
steady stream of helpful suggestions from Sandra van Dulmen,
Wolf Langewitz and Theo Schofield representing EACH.
I started to say
we are coming of age--in the sense of holding an
internationally prominent research and educational forum. But
I'd rather think we are still young and innovative as we
develop this part of AACH.
It feels better to
believe that we are growing fast and anticipating bigger
things to come, and that we retain our joie de
vivre.
All the best,
Bill Branch,
President, AACH |
 26th Annual Faculty Development
Course
AACH
Strengthening Relationships: Promoting a
Culture of Safe Patient Care
Join us in
Jacksonville, Florida, USA, for the 26th Annual Faculty
Development Course on May 31 - June 4, 2008
Read
on... |
 Save the Date
AACH
2008 Winter Course
March 15-21, 2008
Ghost Ranch,
Santa Fe, NM
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AACH
Offers Doctor/Patient Relationship
Courses
Looking for a way
to improve skills? Want to build your program in healthcare
communication? AACH has the ability to tailor institutional
courses for faculty or clinicians and will work
collaboratively with you to create a course that fits your
needs.
Please contact
Chris Pallozola, AACH executive director, at
chris@AACHonline.org for information about what AACH can offer
your organization.
|
 Subscribe to doc.com
today!
Get Connected with
AACH's doc.com: An interactive learning resource for
healthcare communication
Go to our
demonstration Web site where you can sign up for a 15-day free
trial.
At AACH, we are
certain that your efforts to develop learners competence in
the core skills of communication and professionalism will
better succeed if you/ they subscribe to doc.com: An
interactive learning resource for healthcare communication.
doc.com module
authors, with decades of teaching experience, demonstrate
skills on video. The web resource has e-learning interactive
features such as hot links to citations, easy movement between
more or less text detail, active sidebars that name
demonstrated skills, hot links to author commentaries on their
interviews and (new feature!) patient commentaries, too.
Module assessments provide feedback to learners and their
teachers or course directors, including documentation to meet
competency requirements. Our 40 modules cover all the
communication competencies that a recent Institute of Medicine
Report considered essential for physicians.
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Subscribe to
PEC
AACH
As
the official journal of AACH, Patient Education and Counseling
(PEC) is offered to AACH members at a special discount.
Subscribe now for 2007 and receive
12 issues (print
and online) for $106
This represents a
discount off the regular rate of $168 Please e-mail Sherry
Erker, Member Services Manager, for more information at
erker@drakeco.com.
Note: AACH members subscribing to PEC can
access their journal through ScienceDirect. Information that
explains how to complete the registration process and who you
should contact if you have problems or questions is posted on
AACH's Web site, www.AACHonline.org.
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| Submit
Items to the AACH Community Bulletin
Board
The monthly online
AACH Community Bulletin Board is a place for members to share
information and ask questions. Please use this membership
benefit to facilitate communication, networking and
collaboration.
Members are
welcome to post the following items:
-
Meeting,
workshop and course announcements
-
Job postings
-
Requests for
proposals, grant information, informational
queries;
-
Practice,
teaching and research questions.
-
Requests and/or
suggestions for collaboration
-
Helpful
resources for practitioners, teachers and patients (print,
video, electronic)
-
Personal
announcements and news
-
Your new
publications (citations)
-
Other listings
will be considered
Send your items to
AACH Program Coordinator, Angela Rickard, at
rickard@AACHonline.org by the 15th of each month. Watch for
new items to be posted on the Bulletin Board at the end of
each month.
Listings are free
for AACH members. Listings are $50 per 200-word listing for
non-members or for members who have not renewed.
Please limit your
submissions to 200 words.
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How Doctors Talk: Improving Physician-Patient
Communication
AACH MEMBERS IN THE
NEWS
AACH members Ron
Epstein, Rich Frankel, Tom Inui, Greg Makoul, Elaine Meyer,
and Elizabeth Rider were quoted in the following
article:
Engler
N. How Doctors Talk: Improving Physician-Patient
Communication. HMI World, September/October
2007.
The article can be
accessed at: http://www.hmiworld.org/hmi/issues/sept-oct07/forum.php
AACH is included
in the resources list accompanying the
article. |
 AACH is interested in sending suggestions for
measurable health communication objectives to the Department
of Health and Human Services
OF
INTEREST TO AACH MEMBERS
If you would like
to be involved:
(1) Send specific suggestions to chris@aachonline.org.
(2) Indicate in
your email if you are interested in volunteering to
participate on a time-limited task force to refine these
suggestions. We hope to send our suggestions by the end of
November.
Background: The Department of
Health and Human Services is in the initial stages of planning
for the next set of comprehensive objectives to serve as a
framework for disease prevention and health promotion efforts
throughout the nation. Healthy People 2020 will build on
the efforts of Healthy People 2010 by leveraging the
scientific insight and lessons learned during the past decade
along with emerging data, trends, and innovations to identify
and address the most significant preventable threats to
health.
Focus area 11 of Healthy People
2010 was, "Use communication strategically to improve
health," and included 6 measurable objectives ranging from
increasing internet access in U.S. households, to incresing
the proportion of persons who report that their health care
providers have satisfactory communication skills. The latter
moved away from the targeted goal.
For more information about Health People 2010, please
click on this link: http://odphp.osophs.dhhs.gov/projects/HealthComm/To
date there are no agreed upon health communication objectives
in Healthy People 2020. Thank you. Beth Lown,
MD Past President,
AACH |
What Ethics Committee Members Need to Know About
Law
OF INTEREST TO AACH MEMBERS
The
upcoming program at Harvard Medical School's Division of
Medical Ethics which will be held on Friday, November 16th,
2008 at the Longwood Conference Center. This all day program
is $200.
You
can get more information and register online at http://medethics.med.harvard.edu/education/law_ethics
|
Advanced Methods for Organizational Culture
Change
OF INTEREST TO AACH
MEMBERS
For 10 years, we
have been working as organizational change consultants,
helping healthcare organizations create relationship-centered
work and care environments in which people bring their "whole
selves" to work, teamwork flourishes and quality is
outstanding.
We've evolved a methodology that's proven successful in
large scale projects such as changing the informal curriculum
of a medical school; establishing a relationship-centered
culture at a new hospital (with measurable clinical and
financial improvement); and increasing the productivity and
creativity of a large credentialing organization.
To expand the
community of change agents who are using and further
developing these methods, we have created a 10-month
leadership institute called Leading Organizations to
Health that that offers leading-edge theories, advanced
facilitation skills and in-depth personal reflection. LOH
combines rigorous formal sessions - 4 weekends of seminars,
workshops and personal retreats in a rustic Rocky Mountain
conference center - with the longitudinal learning of monthly
coaching calls as you apply your learning in ongoing work
at home.
Previous participants have made profound changes
in how they go about their work, achieved results they
hadn't thought possible, and experienced a resurgence of hope
and joy. For more information, please visit www.RCHCweb.com.
We hope you'll join
us! |
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Difficult
Conversations in Healthcare: Pedagogy and
Practice
OF
INTEREST TO AACH MEMBERS
This
1-day course offers the opportunity to learn about an
innovative pedagogy for teaching and enhancing relational
capacities and communication skills in physicians, social
workers, nurses, and other health care professionals at all
levels of professional development. We use the PERCS (Program
to Enhance Relational and Communication Skills) model of
realistic enactments (with professional actors), collaborative
learning, and reflection and feedback. We also discuss and
consider how participants might usefully integrate the
pedagogy into educational endeavors in their home
institutions. The course provides teaching and learning
strategies for the interpersonal and communication skills and
professionalism competencies required by many regulatory
organizations including the ACGME and LCME. The course is
co-sponsored by the Harvard Macy Institute Program for
Educators in the Health Professions and The Institute for
Professionalism and Ethical Practice (IPEP), an initiative of
the Division of Critical Care Medicine at Children's Hospital
Boston, MA
USA.
2008
Course Dates: Saturday, January 19, 2008,
Saturday, May 17, 2008
Cost
and Location:
Tuition is $425. The course will be held in Boston, MA USA
from 1:00 pm to 7:15 pm on the dates
listed.
Register online
at: http://mycourses.med.harvard.edu/pub_forms.asp?sid=HMS_1508 (or
paste the URL into your browser). For the
full course announcement, go to: http://www.harvardmacy.org and click on
the course listing on the left side of your screen.
For
more information, please contact:
Elizabeth
Rider, MSW, MD, Course Director: elizabeth_rider@hms.harvard.edu |
Enhancing the Professional Culture of Schools of
Medicine
OF INTEREST TO AACH
MEMBERS
Enhancing
the Professional Culture of Schools of Medicine:
Indiana
University School of Medicine's Relationship-Centered Care
Initiative
Immersion
Conference III
Request
for Applications
April 29 - May 1,
2008
Indiana University School
of Medicine, Indianapolis, IN
View the
Brochure |
 World
Alliance for Patient Safety
OF INTEREST TO AACH MEMBERS
Research for
patient Safety
International
working group establishes priorities for patient safety
research
Research is
required in many areas, but resources are scarce, therefore
priority setting is important to ensure that the best and most
useful projects are funded, balancing local requirements with
global needs. The WHO World Alliance for Patient Safety has
established a global research agenda through a priority
setting process involving a number of relevant constituencies
worldwide. WHO convened an international expert
working-group to identify global priorities using a
four-stage, modified Delphi process. Although some priorities
were common to developing country, transitional country and
developed country contexts, developing countries had specific
research priorities relating to the adaptation and development
of locally effective solutions and to areas such as
counterfeit and substandard drugs, injection safety and blood
safety. Developed countries place more focus on cultural
and latent organizational factors. The Global Priority
Areas for Research on Patient Safety have been launched this
week at the Conference of the International Society for
Quality in Health Care Inc. (ISQua), being held in
Boston, USA from 30 September to 3 October, 2007. More
information |
A Great Publishing
Opportunity
CALL FOR SUBMISSIONS
Do you do work
that focuses on communication or relationships in healthcare?
Do you have really great ideas, preliminary data, stories,
poetry or artwork that you would like to share with
like-minded individuals (and some of the leaders in the field
of medical communication)? Send your stuff to Medical
Encounter!
Medical Encounter
is an academic
journal of the American Academy on Communication in Healthcare
that publishes scholarly and artistic works relating to
relationships in healthcare. Medical Encounter reaches
patients, practitioners, teachers, researchers, policymakers
and leaders in the healthcare environment. Publishing in
Medical Encounter is a great way to get early exposure
for your work and ideas, and can lend credibility to
subsequent efforts at funding and publication.
Check out past
issues of Medical Encounter and information for authors
on our website at www.aachonline.org/publications/medicalencounter |
Behavioral
Scientists: Submit to Medical Encounter
CALL FOR SUBMISSIONS
The Behavioral
Science Column of Medical Encounter is devoted to
applying behavioral and social science theories, clinical
interventions and research findings to medical
practice. Familiarity with the range of psychological
treatments enhances the physician's ability to provide
optimal care, to address psychophysiological
symptoms and to refer the patient for
specialized mental health care when necessary. The
behavioral science literature on transference,
personality styles, trauma, and attachment theory
can help inform physician-patient interactions,
influence patients' ability to cope with illness, influence
adherence, and even affect medical outcomes. If you
would like to write an article utilizing the behavioral and
social sciences to enhance medical practice
or education, I welcome your ideas and submissions.
Please submit to the Behavioral Science Editor
alyce_getler@hms.harvard.edu. Thank you! |
Call for Narratives
on Reflective Practice
CALL FOR SUBMISSIONS
Patient Education and
Counseling, presents a section comprised of selected
narratives on reflective practice
Reflective
Practice provides a voice for physicians and other healthcare
providers, patients and their family members, trainees and
medical educators. The title emphasizes the importance of
reflection in our learning and how our patient care and own
self- care can be improved through reflective practice,
similar to other health care provider skills. We welcome
personal narratives on caring, patient- provider
relationships, humanism in healthcare, professionalism and its
challenges, patients' perspectives, and collaboration in
patient care and counseling. Most narratives will describe
personal or professional experiences that provide a lesson
applicable to caring, humanism, and relationship in health
care. Submit manuscripts through the Patient Education and
Counseling on-line, electronic submission system
at http://ees.elsevier.com/pec.
Patient Education and Counseling is an international journal
indexed in Medline and 13 other related indexes. All
manuscripts, including narratives, are
peer-reviewed.
If
you would like an electronic copy of the editorial describing
the Reflective Practice section, "Sharing Stories: Narrative
Medicine in an Evidence-Based World", please e-mail David
Hatem, MD
<HatemD@ummhc.org> or
Elizabeth Rider, MSW, MD
<elizabeth_rider@hms.harvard.edu>
Editors:
US:
David Hatem, MD, University of Massachusetts Medical School,
Worcester, MA USA
Elizabeth
A. Rider, MSW, MD, Harvard Medical School, Boston, MA
USA
Europe: Shmuel Reis MD,
MHPE, Technion [Israel Institute of Technology], Haifa,
Israel
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Call for
Manuscripts and Reviewers for PEC
David Steele
writes:
Please consider
submitting manuscripts dealing with topics
related to medical education and the training of health
care professionals for their roles as patient educators
and counselors. I am also seeking colleagues who
will be willing to serve as peer reviewers of
manuscripts. Please contact me at david.steele@med.fsu.edu if you have
questions about potential
submissions. Patient Education and Counseling seeks
to explore and elucidate educational,
counseling and communication models in health care.
Articles on medical education focus on educational
efforts that target experiences, programs and educational
research on the teaching/training and evaluation of
interpersonal/communication skills of health care
providers and the attitudes and skills needed for optimal
communication. Submissions are sought for
original research and systematic reviews of the literature.
Studies employing quantitative, qualitative, and
mixed methods designs are welcome, as are rigorous
systematic reviews of the research literature.
For more
information, contact:
David J. Steele,
PhD, Assistant Dean for Curriculum and
Evaluation; Director, Office of Medical Education
Florida State University
College of Medicine
Tallahassee Florida,
32306-4300
850-644-649 or
email to
david.steele@med.fsu.edu |
PEC Peer
Reviewers Needed
CALL FOR SUBMISSIONS
Patient Education
and Counseling seeks reviewers of papers submitted
to the journal for potential publication. If
you are interested in becoming a reviewer for this
journal on topics related to the study of healthcare
communications, please log on to the Elsevier Web site,
http://ees.elsevier.com/pec to sign up
and
e-mail the subjects you'd like to review to Dr. Larry
Wissow, Editor,
Patient Education and Counseling, at Lwissow@jhsph.edu
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