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ACH Videos
What are ways to build quick rapport with patients?

 

The Importance of Communication in Healthcare: The Time is Now
 

 

    Improving Healthcare Communication  
 
Patient-Centered Communication
 
    DocCom Online Communication Curriculum   
 
 
Patient Experience and Communication Training
 
Smith's Patient-Centered Interviewing
The videos below aid learning and provide demonstrations of communication skills discussed in the textbook.  For more information on Smith's Patient-Centered Interviewing Click Here.  

Building Efficiency and Effectiveness through Patient-Centered Interviewing 
by Auguste H. Fortin



Evidence-Based Patient Centered Communication Strategy 
by Sheira Schlair & Auguste Fortin


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Patient-Centered Interviewing: An Evidence-Based Approach 
by Robert C. Smith
©Copyright 2001 Board of Trustees of Michigan State
University


Doctor-Centered Interviewing: An Evidence-Based Approach 
by Robert C. Smith
©Copyright 2001 Board of Trustees of Michigan State
University

Patient-Clinician Communication
    Improving Healthcare Communication   

Medical Grand Rounds  

Using Ask-Tell-Ask
 
Physician Communication: Model of Communication in Healthcare
 

I am a patient and I need to be heard

Perspectives by Fenton and TEDMED: Improving Doctor-Patient Communication
   
How Effective Healthcare Communication Contributes to Health Equity  

 
Culturally Competent Care 

Shared Decision Making in Three Words  
Compassion/Empathy
Care Stories: Reducing Patient Suffering


Teaching Medical Students to Communicate with More Empathy


The Power of Empathy


Recognizing and Responding to Emotion


Cleveland Clinic's Empathy Series Continues - Patients: Afraid and Vulnerable
 
Why Compassion Matters
   
 
Salmaan Sana "Compassion for Care"
 
Why compassionate care is better for patients and health professionals - the evidence
 
Putting The Care Back Into Health Care
 

Why Caring is Crucial


What is Compassion?


Why Compassionate Care is Better for Patients and Health Professionals- The Evidence

Empathy: The Human Connection to Patient Care
 

Mindful Communication: A Video from the JAMA report


Love & Forgiveness in Health Services

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