The Horowitz Center for Health Literacy conducts research and evaluations, leads education and training, and applies evidence-based findings to improve health literacy and public health.
DocCom, a joint project of the American Academy on Communication in Healthcare and Drexel University College of Medicine, is an online communication learning resource comprised of 42 modules with over 400 videos, including interactive annotated videos, assessment and evaluation tools, plus facilitator guides to enhance the learning experience.
LanguageLine Solutions® is the global leader in innovative language access solutions. We provide the highest quality phone, video, and onsite interpreting, translation and localization, as well as bilingual staff and interpreter testing and training. Trusted by more than 25,000 clients, we deliver the industry’s fastest and most dependable access to highly trained and professional linguists in more than 240 languages 24/7/365. LanguageLine Solutions facilitates more than 32 million interactions a year; that’s a
new connection every second.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.
The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care.
The Institute for Healthcare Advancement (IHA) is a not-for-profit dedicated to innovating and advancing healthcare practices and solutions for populations across the healthcare continuum. IHA’s mission of “empowering people to better health” is demonstrated by providing education, training tools, outreach and social services through the book series “What To Do for Health”, a Family Resource Center, conducting research, producing the Annual Continuing Education Health Literacy Conference, funding an academic journal entitled Health Literacy Research and Practice and Health Literacy Rewrite and Redesign Services.
UnitedHealth Group is a distinctively diversified health and well-being company headquartered in the United States, and a leader worldwide in helping people live healthier lives and helping make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical expertise, advanced technology and data and health information uniquely enable us to meet the evolving needs of a changing health care environment.
Optum works with providers along with health care organizations to measure and better understand health outcomes. Is the patient’s health improving or declining? Is the treatment, medicine or intervention working? Is the provider or program making a measureable difference? Is a population’s health status above or below the norm? The SF™ Health Surveys, and other patient-reported outcome (PRO) tools, provide scientifically valid assessments of physical and mental health. Put simply, they measure health and well-being from the patient’s point of view.