Engaging in Difficult Conversations around Right Care
FREE 30-minute Webinar I September 28, 2017 I 2:00pm ET
Presenter: Auguste Fortin VI, MD, MPH, FACP, FAACH, AACH Past President, Professor of Medicine, Yale University School of Medicine
Why do patients request diagnostic tests? What emotions arise for clinicians when patients ask for tests? Why do clinicians find these requests more challenging than those for opioid pain medications? This webinar will provide participants with tools that enable them to have these difficult conversations in short periods of time, which will result in meeting the patient’s agenda while also protecting patient safety.
About the Presenter:
Auguste Fortin VI, MD, MPH, FACP, FAACH is Director of Psychosocial Curriculum for the Yale Primary Care Internal Medicine Residency Program. He is a Professor of Medicine at Yale University School of Medicine and is Director of Communication Skills Training there. He received his M.D. from Tufts University School of Medicine. He trained in Internal Medicine/Primary Care at Bellevue Hospital/NYU Medical Center and obtained his M.P.H. from The Johns Hopkins University School of Hygiene and Public Health. He was a Fellow in internal medicine at Johns Hopkins University School of Medicine. He is a Fellow of the American Academy on Communication in Healthcare (AACH). Professional interests include doctor-patient communication, spirituality in medicine and the psychosocial aspects of medical care. He enjoys fatherhood, singing, sailing, and flying, and lives in New Haven, CT with his wife Oi, and daughter, Camille.