Patient involvement and language barriers: Problems of agreement or understanding?
“Objective: This study aims to explicate efforts for realizing patient-centeredness (PCC) and involvement (SDM) in a difficult decision-making situation. It investigates what communicative strategies a physician used and the immediate, observable consequences for patient participation. Methods: From a corpus of videotaped hospital encounters, one case in which the physician and patient used Norwegian as lingua franca was selected for analysis using conversation analysis (CA). Secondary data were measures of PCC and SDM..."
Citation: Landmark, A. M., Svennevig, J., Gerwing, J., & Gulbrandsen, P. (2017). Patient involvement and language barriers: Problems of agreement or understanding? Patient Education and Counseling, 100(6), 1092-1102. doi:10.1016/j.pec.2016.12.006