February 10-15, 2013 at the Guest House in Chester, Connecticut

The Winter Course is a course for current faculty and Facilitators-in-Training (FIT) to sharpen their skills and increase their knowledge of relationship-centered care.

Click the image above for a printable PDF informational booklet!

Come join your fellow AACH faculty and FITs at the 2013 Winter Course! The importance of effective, empathetic communication to achieving optimal patient outcomes with improved safety, patient and provider satisfaction and teamwork is now gaining greater recognition. Given AACH’s focus on and expertise in relationship centered care and leadership, we will explore how we can best position ourselves to take "center stage” in this pivotal moment in time.

Upon completion of this course, participants will be able to:

·  Demonstrate improved communication skills

·  Identify goals and develop strategies for improving cultural awareness

·  Develop strategies to address low health literacy in their patients

·  Describe different facilitation styles

·  Discuss the importance and effects of group process on facilitation

·  Effectively open, form and close a learning group

·  Describe core components of relationship centered care

·  Demonstrate the core skills involved in providing relationship centered care

·  Conduct a patient interview using the principles and skills of relationship centered care

Course Faculty

Renee Bergstrom, EdD

Gerald Boyd, MDiv, ICADC, CADCII

Calvin Chou, MD, PhD

Auguste Fortin, MD, MPH, FACP

Amina Knowlan, MS

Charles O'Leary, PhD

Marla Rowe Gorosh, MD

Penny Williamson, ScD