Patient Safety - Patient safety is one of the nation's most pressing health care challenges. A 1999 report by the Institute of Medicine estimates that as many as 44,000 to 98,000 people die in U.S. hospitals each year as the result of lapses in patient safety.
Quality Improvement - Take advantage of our experience in designing and teaching: specialized, tailored-to-your needs courses, resources and workshops to enhance healthcare communication.
- the Academy's e-learning resource for improving clinician-patient communication. doc.com is an online resource that teaches healthcare communication, from core interviewing skills to advanced competencies. Evidence-based and scholarly, doc.com easily documents learning and also contributes to combating the "hidden curriculum”. As of November 2009, more than 14,000 users – including 20 medical schools world wide – are using doc.com to enhance learning, courses and curricula. Learning is most effective when course and residency faculty are "on-board,” enthusiastic and skilled in using doc.com’s interactive features.
Courses:
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ENRICH Course (Enriching Relationships and Communication in Healthcare), AACH's 4.5 day course focusing on skills development and personal awareness.
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Skill-Based courses held at your location. Use one of our developed skill based courses or let us tailor one to your needs
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Enhancing Effective Clinician-Patient Communication skills based course. We provide workshops designed to improve communication with patients. There is evidence that effective clinician-patient communication not only improves the quality of the relationship, but also positively influences outcomes and reduces malpractice claims.
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Conferences:
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AACH Forum With clinician-patient communication in the forefront of healthcare education and healthcare practices worldwide, the American Academy on Communication in Healthcare (AACH) presents the most up-to-date and cutting edge research in healthcare communications at its Research and Teaching Forum.
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International Conference The International Conference on Communication in Healthcare (ICCH) is the largest annual gathering of researchers, educators and administrators from around the globe to focus on improving communication in healthcare.
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