Is bad behavior between doctors and nurses healthcare's dirty little secret? When 97.4% of those surveyed by the American College of Physician Executives report that their healthcare organization experiences behavior problems with doctors and nurses, it is not much of a secret.
Can this toxic environment be changed? See the following AACH resources for more information.
Take advantage of our experience in designing and teaching: specialized, tailored-to-your-needs courses, resources and workshops to enhance healthcare communication.
ENRICH Course (Enriching Relationships and Communication in Healthcare), AACH's 4 1/2 day course.
doc.com, the Academy's e-learning resource for improving clinician-patient communication.
Creating Outstanding Interdisciplinary Teams skills based workshop. Think about the best team with which you ever worked. What did it accomplish? How were differences handled? What would you replicate? How would you recapture the synergy? Why did it feel so good?
In 1910, William Mayo said, "…it is necessary to develop medicine as a cooperative science.” Now nearly a century later, with a healthcare system far more complex and interdependent than William Mayo knew, the role of teamwork is crucially important. Research suggests that problems with teamwork can result in devastating and costly medical errors, as well as adversely affecting staff morale. Our courses will help you identify and harness the team-building attitudes, facilitation skills and leadership behaviors that lead to smoothly functioning, high morale, high accomplishment teams that are highly positive forces within their organizations.
AACH Forum With clinician-patient communication in the forefront of healthcare education and healthcare practices worldwide, the American Academy on Communication in Healthcare (AACH) presents the most up-to-date and cutting edge research in healthcare communications at their Research and Teaching Forum.
International Conference The International Conference on Communication in Healthcare (ICCH) is the largest annual gathering of researchers, educators and administrators from around the globe to focus on improving communication in healthcare.
Joint Commission- Issue 40, July 9, 2008 - Behaviors that undermine a culture of safety
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