The course features a variety of learning activities that are designed to enhance knowledge, skills and attitudes needed to practice and teach relationship-centered communication skills for appreciative inquiry for clinical quality, patient safety, and patients' experience of care.

The primary design is a learner-centered model in which participants choose individual and collective objectives and develop a means of achieving them with the guidance of course faculty. We maintain a participant:facilitator ratio of 7:1. The course is designed for all healthcare providers at all level of skills. It is designed to meet the needs of novices and experts.

Our four learning approaches include:

1. Large Group Assembly Sessions

2. Workshop Tracks

We encourage participants to commit to ONE track for all three sessions as each session builds on the previous one.

Track One: Using relationship-centered communication to improve clinical quality and patients' experiences of care (recommended for first time attendees)

Track Two: TBA

Track Three: TBA

Track Four: TBA

A group of five to seven interdisciplinary colleagues meet daily with trained AACH faculty to develop your relationship-centered skills as a clinician, educator, facilitator, and/or team member.

These groups present an unique opportunity to practice skills learned in the workshops or to focus on your personal learning needs.

4. Project Groups

Participants convene around a topic of mutual interest and are often surprised at what they can accomplish in a short time. Inevitably, creative juices flow, the work is congenial and fun, and results are original, unpredictable and exciting.